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Payment Information

We accept most of the online payment methods frequently used worldwide. Currently we do not accept payments on delivery either with a card or cash, which means that all orders must be prepaid online.

Once you have made an order you will receive two e-mails. The first e-mail you are going to receive after making an order will be your order number. It is very important to keep in mind that the numbers in first and second received e-mail are different and your order number will be needed to see the current status of the order and to get your order tracking number. The second e-mail will be an invoice of your order with the invoice number and other information that an invoice includes.

If you have chosen .PDF Only version you will receive same two e-mails as before - an invoice and order confirmation e-mail the only difference is that you will receive your Order ID which will help you access yours .PDF Only version certificate. To access your files you will have to go to Order Status and confirm your Order ID and e-mail address to gain full access to your certificates and star maps. If you have any questions regarding recieving your .PDF Only version feel free to write us an e-mail. 

 

Currently supported card payment methods:



Currently supported card payment methods via Paypal:

Bank Transfers:

In case of using this method of you will have to contact us directly in order for us to issue an invoice, which you would be required to pay in order for us to process the order. It is important to note that this method can take various days depending on the procedure of transferring payments between banks. On average it takes from 2 to 3 business days for the transaction to take place. This time will be additional to delivery time + product preparation time.

 

After we will receive your payment you will get a confirmation e-mail from us. This email confirms that the payment has been processed successfully and if you have chosen .PDF Only version of service  the certificate will be sent to you shortly after. If you have selected Star Register’s Gift Package then confirmation e-mail indicates that we are already in the process of preparing the goods to be sent to You.